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Elon Musk said Sunday that the cost of operating xAI’s Grok chatbot had become “unsustainably high” compared with the revenue it generates, highlighting the financial pressures facing the artificial intelligence business as demand for the service grows.
"The cost of serving Grok Bot was unsustainably high relative to revenue," Musk said on the US social media platform X in response to a user asking whether xAI could reset the service's weekly usage allowance.
The user said many subscribers had exhausted their Grok Bot usage much faster than usual during the week.
Musk did not provide figures on operating costs or revenue or say whether usage limits would be changed or reset.
xAI launched Grok Bot in early beta in August as an AI agent capable of carrying out tasks across apps and online services using its own virtual computer.
Unlike a conventional chatbot, the service can perform multi-step tasks and continue working in the background.
Grok Bot is available through several paid SuperGrok and Cursor subscription plans, with usage allocated separately from users' other Grok and Cursor allowances. (AA)