The Nigerian Communication Commission (NCC) has said that there was no evidence to show that there is a health hazard on individuals around telecommunication masts across the country.

The Zonal Controller of NCC, Mrs. Emilia Nwokoro, stated this during the first episode of the 2018 Consumer Conversation Forum (CCF) at the State Command of the Nigeria Security and Civil Defence Corps (NSCDC), Abakaliki, Ebonyi State.

Nwokoro, who stated that the forum was designed to provide answers to questions bordering the minds of consumers in the state, added that the NCC was determined to provide quality services to all consumers against all odds.

“A large number of studies have been performed over the last two decades to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established as being caused by mobile phone use.

“In line with the position of International Telecommunications Union, ITU, and the World Health Organization, WHO, NCC has maintained that as at today, there is no conclusive evidence to show correlation between the Electromagnetic Fields from telecommunications masts and health risk to individuals around these infrastructures.”

In her welcome address, the State Commandant of NSCDC, Chinwe Kannu, accused Service Providers of using unsolicited text messages to defraud consumers as such development was capable of creating disaffection and lack of trust between the Service Providers and the consumers.

“I know you have come to resolve a lot of issues surrounding communication; thanks for finding us worthy to host today’s event. We have unsolicited messages coming to our phones and we are bordered because you take our money; we keep getting these messages and you keep taking monies from us.”

The Consumer Conversation Forum afforded all the complains raised by Consumers ranging from unsolicited text messages, error in connection while making calls, negative impact of call diverts, expected quality of service among others to be addressed by the management of NCC together with representatives of Service Providers in the State.

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