Melody Wilding, a human behavior expert and executive coach, is the author of “Managing Up,” the CNBC Make It book club pick for September 2025.

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Melody Wilding has met a lot of frustrated employees. Whether they can’t figure out what their boss wants, feel overlooked for plum projects and promotions, or are overwhelmed by office politics, she writes in her book, “their problems often boil down to one thing: They don’t know how to manage up.”

That phrase might conjure outdated ideas of keeping your head down and kissing up to your boss and senior leaders. But in “Managing Up: How to Get What You Need from the People in Charge,” Wilding defines managing up as “strategically navigating relationships with those who have more positional power than you, namely your boss.”

Wilding, a CNBC Make It contributor, draws on her experience as a therapist, human behavior professor, and executive coach who’s worked with thousands of professionals — including at Google, Amazon, and other Fortune 500 companies — as well as dozens of interviews and a survey of 12,000 people. The result is a book full of practical strategies, scripts, and relatable anecdotes.

Her goal is to “show you exactly how to apply the principles of emotional intelligence, influence, persuasion, negotiation and more to give yourself a competitive edge at work.” You might need these to deal with a control freak or toxic jerk, set boundaries in an always-on company culture, navigate office gossip, give your boss sensitive feedback, figure out whether to take another offer, or face other common workplace situations.

CNBC Make It selected “Managing Up” as our September book club pick because, as Wilding puts it, “you deserve better than just ‘getting by’ at work.” You deserve “to feel confident, valued and strong when interacting with those above you.”

If you haven’t picked up Wilding’s book yet, or could use a refresher before you join us for Wednesday’s discussion in our private LinkedIn group, here are some key takeaways.

It boils down to 10 key conversations

Wilding structures her book around them. They’re typically ongoing rather than one-offs, ranging from formal to casual and foundational to advanced.

Tailor your approach

Your interactions with your boss won’t sound exactly like your friend’s interactions with their boss. All of these conversations can and should be adapted based on styles, personalities, goals, circumstances, and context.

Wilding weaves in suggestions throughout to help you tailor scripts and strategies. For example, she helps you determine whether your boss is a Commander, Cheerleader, Caretaker, or Controller — and shares tips for approaching each one in different scenarios.

Know what you want—and let it evolve

Early in the book, Wilding prompts readers to lay out their one-year vision. “Before you can align with others, you have to know what you want,” she writes. “Imagine yourself 365 days from now having the best possible workday. What are you doing? Who are you interacting with? What makes this day stand out and feel fulfilling and energized?”

She encourages people to use their one-year vision as a roadmap for many of the conversations throughout the book — and to revisit and revise it as they grow.

Start small—it’ll get easier

These conversations might be daunting. They are even for the smart, talented high performers Wilding often coaches. “Start small if you need to,” she writes. “Stay the course and the conversations will get a bit easier, a bit more natural.”

At the end of the day, “the goal of this book isn’t simply to change how you deal with your boss or people in power, but to change how you see yourself,” Wilding writes. “Instead of being at the mercy of others’ decisions or moods, you now have what you need to take the reins.” (CBNC)

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