Posted by News Express | 2 April 2020 | 399 times
By CHARLES IWUOHA
The Enugu Electricity Distribution PLC (EEDC) has attributed the loss of supply currently being experienced in parts of its network to the heavy rain/windstorm which occurred on Tuesday and early Wednesday morning.
The company lamented that the situation which led to loss of several High Tension (HT) and Low Tension (LT) poles, aluminum conductors as well as other line accessories, resulted to power outage on most of its 33KV and 11KV feeders.
EEDC Head, Corporate Communications, Mr. Emeka Ezeh lamented in a statement issued in Enugu that the heavy storm destroyed electrical installations within the affected states, but mostly in Enugu State.
“As a result of this, some of our feeders are out on fault, and this has led to loss of electricity supply to our customers in the affected areas,” he said.
EEDC, however, assured its customers that the company’s technical team is already working to evaluate the damages and immediately carry out repairs.
“We appeal for understanding of our customers, while we assess the situation, work at addressing them and restoring power supply to the affected customers.
“We regret the inconvenience this situation has caused our esteemed customers and assure them that supply will be gradually restored as repairs are completed,” Ezeh said.
He reminded EEDC customers to use the established contact channels to report faults, lodge complaints or make enquiries. The channels include: the 24/7 Call Center on: 084 700 100; Email: firstname.lastname@example.org; Social media platforms (Twitter and Facebook: @enugudisco; Instagram: @enugu_disco).
Customers are also advised to report accidents and emergency cases by calling: 0815 082 4301
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