Customer Relations: Eko Disco releases social media handles

Posted by News Express | 3 May 2019 | 1,013 times

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Eko Electricity Distribution Company (EKEDC) on Friday released the company’s social media handles as part of efforts to serve its customers better.

The company’s Assistant General Manager/Head, Media & Communications, Sulaiman Aledeh, said the release of the social handles is a very important move as this will further enrich the engagement between the EKEDC and its customers.

He said in a statement: “The social platforms will no doubt also serve as a medium of communication between the company and its wide coverage of customers. Apart from swifter responses, customers will also get periodic tips about safety in their various homes and environment.

“Eko Disco, which is aiming to be West Africa’s leading electricity distribution company, in its bid to create a better media presence will also further boost its traditional ‘customer-first’ approach through these handles.”

Aledeh further said: “Our wide coverage is one of our biggest strengths. We believe that if treated well, our customers will always have good reasons to come back and have great trust in us. We know social media is one of the best means of communication today, hence the release of the handles.

“Nigerians are enjoined to follow us on our social handles; @ekedp on Twitter, Instagram and Facebook.

“Our coverage areas are Agbara, Ojo, Ijora, Surulere, Orile, Apapa, Festac, Mushin, Ibeju, Lekki, Island (Victoria Island, Lagos Island and Ikoyi), Yaba, Ibeju and environ.”

Source: News Express

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