NewsExpress advert FCMB banner Fidelity bank banner NewsExpress advert
Gaining competitive advantage in today’s business through innovative human resource technology

By Rolu Adegbola on 11/04/2018

Share on facebook Yahoo mail icon Gmail icon Share on Google+

Views: 1,280

•Rolu Adegbola
•Rolu Adegbola

The value of an organisation is no longer judged solely by tangible assets. Investors and shareholders all over the world now recognise the importance of intangible assets to a firm’s strategic goals and profitability in today’s global marketplace. Market leaders now recognize HR as a critical part of their overall business strategy because the workplace of the digital age has evolved tremendously.

Technology is changing everything so fast that traditional human resources (HR) tools have become increasingly inadequate to manage the new demands for organisational performance. The old model based merely on hiring, compensation and benefit simply does not work anymore for a company that wants to gain the competitive advantage in a fierce – and increasingly unpredictable – business environment.

Bercause people are important, intangible assets such as skills, knowledge, competencies, mentalities and attitudes that business managers and employees alike bring to the workplace count for much more than making the numbers. Any company that still sees its HR department as a cost centre is far behind the curve and risks going out of business or becoming a target for a takeover. The new business paradigm for competitiveness is built on speed, agility, innovation, short product life cycles, quality, and customer experience.

To remain on the cutting edge, an organisation requires not only a workforce that is engaged, but also a workplace that provides great employee experience in order to deliver on the brand promise to customers and thus increase shareholder value.

Employees need to be both capable and committed. Furthermore, they require a digital ecosystem that fosters a culture of engagement and high performance.

The Nigerian business landscape is not isolated from the impact of globalisation. However, the human resource value chain, which has been identified as critical to corporate competitiveness, has not been fully developed, managed and utilised. The level of productivity in many organisations in both the private and public sectors as well as in profit and non-profit organisations is comparatively low. A lot of time is lost to inefficiencies due to poor HR management practices.

Analysts and commentators have argued that a good number of Nigerian organisations are yet to fully embraced human capital as a strategic competitive asset. Hence, the widespread sloppiness in the way firms hire talents, develop essential employee competencies or create training systems that help employees learn faster than the competition.

Human resource management basics like performance-based compensation, cost per hire, employee turnover and employee appraisal are mostly haphazardly done. Such practices have a negative impact not only on the level of organisational productivity, but also customer satisfaction, profitability and shareholder value.

The implication of the foregoing HR problems in the Nigerian situation is that companies that adopt a different HR approach – one that is driven by the latest HR technologies – have a greater chance of gaining competitive advantage, especially when such technologies are aligned to the overall corporate strategy.

Today, the trend in HR management leans towards a focus on employee experience, digitalisation of HR functions, people analytics, and what is known as the “Gig Economy” or on-demand hiring, which allows for freelancing or short-term work as opposed to full-time employment. To support these new workplace developments, there are several HR applications which can help companies make the transition from legacy HR processes to Digital HR, which is the future of work.

However, concerns among decision makers in organisations on the issue of biometrics and data protection are quite real. A recent research shows that companies and decision makers want to have sole control of their data/information without any third-party interference. In other words, companies require HR solutions that give them full control of their data, while at the same time, minimise security risks, minimise cost, avoid disruption of internet connection and improve operational efficiency.

With over 1,000 organisations in Nigeria and West Africa as subscribers, TAMS, a time managment focused cloud biometric solution is a robust HR system designed to meet those needs, thus giving users the control they want without any of the technicalities impeding speed, user interface or the overall user experience. 

Rolu Adegbola is MD and Chief Customer Experience Officer of CFS West Africa Limited, Nigeria’s leading Customer Experience Service Provider. He can be reached  through his email rolu.adebola@cfsworld.com

Source News Express

Posted 11/04/2018 12:25:14 PM

 

Share on facebook Yahoo mail icon Gmail icon Share on Google+


 

CLASSIFIED ADS

REVEALED: 3 natural ways to get stronger erections, last 25minutes on bed, and increase manhood size without using drugs. Also, Natural Prostrate Enlargement Remedy.. Get In HERE...

 

You may also like...
2015 elections must hold on March 28 and...

Anambra poll: Buhari, 12 Governors, 18 Senators, others...

Teleology finalises takeover of 9mobile, pays $50m deposit...

Donald Trump 'may refuse to leave the White...

EFCC recovers N102m for Agric Bank

Abia Guber: Ikpeazu floors another challenger at Supreme...

Nobody is above the law, not even the...

Art X Lagos: Contemporary art finds firm footing...

Court declines Senator Kashamu’s application to stop his...

Senate okays additional $500m Eurobond

Osun doctors take to the streets over unpaid...

Arrested cult suspects not our students—Kwara Poly

 

Latest News Nigeria opts out of AfCFTA despite huge benefits to region – IMF U.S. to deliver 12 war jets to Nigeria Moghalu bags UN World Food Programme appointment Why we didn't attend US-Nigeria Investment Summit: Emefiele, Adeosun EKITI 2018: 33 APC governorship aspirants obtain forms Nigeria to sustain positive growth outlook — Adeosun, Emefiele Chibok Schoolgirl’s Parent Dies In Road Accident Niger Govt. spends N787m on Colleges of Nursing Sciences •School of Nursing Bida gets full accreditation after 42 years Nude gunman kills three in US restaurant World's oldest person dies at 117 Bloodshed across Nigeria worrisome — Gowon Regular exercise improves sexual performance: Expert

 

Most Read Nigerian female sex addict opens up, says ‘I like it with both men and women’ (339,445 views) NUDE PHOTO OF OMOTOLA JALADE-EKEINDE surfaces online (334,397 views) Shameless Genevieve Nnaji exposes breasts in public (267,590 views) Finally named: The full list of friends of Nigerian female sex addict who prowled Facebook (220,036 views) Igbo scholar disgraces Femi Fani-Kayode •Demolishes claims on Igbo/Yoruba history with facts and figures (201,971 views) OLUMBA OLUMBA OBU (the one who called himself God) IS DEAD (197,954 views) Breaking News: POPULAR REVEREND CONVERTS TO ISLAM in Kaduna (Nigeria) (172,710 views) OBJ’s son reported dead in Lagos plane crash •Names of more victims emerge (155,063 views) THE FINAL DISGRACE: Igbo scholar unleashes more facts about Igbo/Yoruba history, finishes off Femi Fani-Kayode with second article (147,009 views) My wasted years in Olumba Olumba Obu’s Evil Brotherhood (138,856 views) Lagos plane crash: Journalist releases victims’ names (136,769 views) Gunmen kill ASP, 2 other police officers in vain bid to kidnap Rivers PDP chieftain (129,474 views)

 

Categories Advertorials (3) African Press Organisation (81) Art & Literature (36) Business & Economy (3,067) Business Verdict (40) Columnists (836) Complaints & Requests (94) Enterprise & Opportunities (207) Entertainment (483) Features (568) Global Business Monitor (262) International (1,921) Interview (149) Live Commentary (28) Love Matters (116) News (34,670) Opinion (915) Pidgin (10) Politics (4,801) Religion (722) Sports (1,484) Stock Watch (28) AMA & Al Jazeera Global Update

 

 

NLNG Science and Literature Prize Awards

 

 

NEWS EXPRESS TV

Boko Haram commanders surrender

 

APO Group Partner

 

 

CLASSIFIED ADS

REVEALED: 3 natural ways to get stronger erections, last 25minutes on bed, and increase manhood size without using drugs. Also, Natural Prostrate Enlargement Remedy.. Get In HERE...

GOCOP Accredited Member

GOCOP Accredited member

 

 

Africa Media Agency and Al Jazeera

Advertisement